Our new rules

We’re following government advice to keep you—and our staff—safe. 

  • Our shop opening hours are 9am—5pm, seven days per week.
    • There is a queuing system for shop entry.
    • Please shop individually wherever possible.
    • A maximum of 45 customers are allowed in the shop at any one time.
    • Customers are encouraged to use a basket or a trolley
    • We only allow guide dogs inside.
  • Our Greenhouse Take-Away Café is open from 9:30am—4:30pm, 7 days a week.
    • Queuing is outside only, please queue in a socially-distanced manner for service at the hatch.
    • If the Greenhouse Café is unattended, please ring the bell and a member of staff will be with you shortly.
  • Unfortunately customer toilet facilities are currently unavailable.
  • We only accept payment by credit card.
  • Masks and a two metre distancing rule are now mandatory in shops in Scotland.